CustomerPulse AI / overview
Retention intelligence at a glance
Prioritise customer recovery and governed marketing action.
AVO: Demo fallbackPublisher: Demo Publisher
Guided demo
Follow a verified end-to-end workflow
The guide is non-blocking and its progress persists after refresh.
Customers monitored
30
Accessible records
High / Critical risk
2
6 have an open governed action
Revenue at risk
RM 190,526
ERAR-v1: eligible 90-day revenue × churn probability
Pending approvals
1
1 retention · 0 marketing
Risk and revenue trend
Synthetic demo baselineToday’s priorities
5 shownOA
Omar Aziz
78 risk score · 1 active alert
MT
Maya Tan
62 risk score · 1 active alert
LD
Lucas Demo
54 risk score · monitoring
AVO supports staff decisions. Final decisions and actions remain the responsibility of authorised employees.
Customers needing attention
| Customer | Tier | Risk | Score | Estimated revenue at risk | Owner | Actions |
|---|---|---|---|---|---|---|
OM Omar Aziz Cedar Health Systems (Demo) | Growth | High | 78 | RM 74,957 | Daniel Wong | View Customer |
MA Maya Tan Northstar Labs (Demo) | Core | High | 62 | RM 115,569 | Aisha Rahman | View Customer |
LU Lucas Demo Copper Moon Retail (Demo) | Standard | Medium | 54 | RM 10,908 | Aisha Rahman | View Customer |
SO Sofia Demo Verdant Works (Demo) | Standard | Medium | 54 | RM 8,694 | Daniel Wong | View Customer |
NO Noah Demo Paper Kite Co. (Demo) | Standard | Medium | 54 | RM 6,480 | Aisha Rahman | View Customer |
AVO governance pulse
Observed workflow data22%approved after review
11%human-edited
0AVO abstentions
Every material output includes evidence, confidence and an approval requirement.